PRIVACY POLICY
Last updated: [Date]
This Privacy Policy describes how [Store Name] (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to information that can identify an individual.
DEVICE INFORMATION
Examples of Personal Information collected:
- Web browser type and version
- IP address
- Time zone
- Cookie data
- Pages or products viewed
- Search terms
- Interaction with the Site
Purpose of collection:
- To load the Site accurately
- To improve website performance and user experience
- To analyse traffic and marketing performance
Source of collection:
- Automatically collected via cookies, log files, pixels, tags, or similar technologies
Disclosure:
- Shared with our platform provider (Shopify) and analytics/advertising partners
ORDER INFORMATION
Examples of Personal Information collected:
- Name
- Billing and shipping address
- Payment information (processed securely by third-party providers)
- Email address
- Phone number
Purpose of collection:
- To process payments and fulfil orders
- To arrange shipping and delivery
- To communicate with you regarding your order
- To screen for fraud or unauthorised activity
- To provide marketing communications where consent is given
Source of collection:
- Collected directly from you
Disclosure:
- Shared with Shopify, payment processors, and shipping partners as required
CUSTOMER SUPPORT INFORMATION
Purpose of collection:
- To respond to enquiries and provide customer support
Source of collection:
- Collected directly from you
MINORS
The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, please contact us to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us operate the Site and fulfil our obligations, including website hosting, payment processing, order fulfilment, delivery, analytics, and advertising services.
We may also disclose Personal Information to comply with legal obligations or lawful requests.
ADVERTISING & BEHAVIOURAL ADVERTISING
We may use your Personal Information to provide advertisements or marketing communications we believe may be relevant to you. This may include cookies, tracking pixels, analytics tools, and advertising platforms such as Google Ads and Meta Ads.
You can opt out of targeted advertising using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to:
- Offer products for sale
- Process payments
- Fulfil and ship orders
- Communicate with customers
- Provide customer support
- Improve our services and marketing
LAWFUL BASIS FOR PROCESSING (GDPR)
If you are located in the UK or EEA, we process your Personal Information under the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
RETENTION
We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this policy, unless deletion is requested or legally required.
AUTOMATED DECISION-MAKING
We do not engage in fully automated decision-making that produces legal or significant effects on individuals. Limited automated systems may be used for fraud prevention purposes.
YOUR RIGHTS
You have the right to access, correct, delete, or restrict the use of your Personal Information, withdraw consent, and lodge a complaint with a data protection authority.
COOKIES
We use cookies to enable core website functionality, analyse traffic, and support marketing activities. You can manage or disable cookies through your browser settings, though this may affect site functionality.
DO NOT TRACK
We do not alter our data practices in response to “Do Not Track” browser signals.
CHANGES
We may update this Privacy Policy from time to time. Updates will be posted on this page.
CONTACT
If you have questions or wish to exercise your rights, contact us at:
Email: [Support Email]
Address: [Business Address]